Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from the use of this site.

Information about us

C&D Pest Control ( is a site operated by C&D Pest Control.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • Loss of income or revenue;
  • Loss of business;
  • Loss of profits or contracts;
  • Loss of anticipated savings;
  • Loss of data;
  • Loss of goodwill;
  • Wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact:

Thank you for visiting our site.

C&D Pest Control ( is a site operated by C&D Pest Control (“We”).

C&D Pest Control is committed to protecting the privacy of everyone we deal with. This page outlines how our business complies with the new European General Data Protection Regulation (GDPR).

1. Obtaining and processing information fairly

We obtain information about our enquirers and clients by asking them to provide the minimum amount of private details that we will need to deal with their enquiries, maintain contact and to conduct business with them.

This means we ask for their:

  • Name.
  • Email address.
  • Telephone number.

2. Keeping information only for one or more specified, explicit and lawful purposes

We keep the personal information provided by our clients solely for the purposes of maintaining contact and conducting business with them on defined projects. We later remove them from our files, as described in point 6 below.

3. Using and disclosing information only in ways compatible with these purposes

We use the information provided by our clients solely for purposes of maintaining contact and conducting business with them on defined projects. We do not engage in direct sales or marketing.

We respect the confidentiality of our clients and do not disclose their information to anyone else, for any reason, except with their prior written consent.

4. Keeping information safe and secure

General security: when working on a project with a client, various documents are generated. These can include:

  • Emails.
  • Letters.

We take all reasonable steps to protect the security of clients’ personal information and documents on our computers and devices by:

  • Working from a secure office premises.
  • Working on a computers and laptops that have secure password and never leave the building.
  • Running up-to-date software, including anti-virus and malware protection software.
  • Backing up our monthly weekly on an external hard drive.
  • Erasing all information from all old devices before disposing of them.
  • Online security: our use of social media (Facebook and Twitter) is covered by the privacy and security policies for those companies, and we only use social media channels whom we have checked and are confident with their privacy policy. Please note: We do not collect any information from our social media platforms.

Also, please note that our website links to other websites, which will have their own privacy policies.

5. Ensuring that information is adequate, relevant and not excessive

As noted in points 1 and 4, we obtain and keep the minimum amount of personal details about our clients to enable us to conduct business with them, ie contact details and documents relevant to the completion of defined projects.

6. Retaining information for no longer than is necessary for the purpose or purposes

We keep all documents relating to our clients’ business (see first bullet list in point 4) for at least three years. This is because we may need them for reference purposes (in case we undertake further work for them), or in case a dispute should arise over a completed project. After this period, we delete such documents.

We are obliged by HMRC to keep relevant records of business transactions (invoices, receipts, etc.) for six years, during which time I could be audited. If we do not conduct any further business with clients beyond this time frame, we will delete all emails and other documents relating to our work together.

7. Giving a copy of their personal data to individuals, on request

It is the right of our clients to know what information we hold about them in our general records and / or to request a copy of that information. All such requests will be dealt with promptly and in accordance with the current European Data Protection Legislation. If you wish to see the information we have on you, please contact us:

If you have any further queries about this privacy policy, please contact us:

*  We do not use your email address for marketing purposes.

Privacy page last updated on 08 November 2018

This policy explains how cookies are used on our website – and, below, how you can control the cookies that may be used on this website (please note that not all of them are used on every website).

You may delete and block all cookies from our websites but, if you do, some parts subsequently will not work.

What are cookies?

Cookies are small text files stored on your computer by your browser. They are used for many things, such as remembering whether you have visited the site before, so that you remain logged in – or to help us work out how many new website visitors we get each month.

They contain information about the use of your computer but do not include personal information about you (they do not store your name, for instance).

About our Cookie Policy

This Cookie Policy applies to our website:

This Cookie Policy forms part of and is incorporated in to the Website Terms of Use.

By accessing the website, you agree that this Cookie Policy will apply whenever you access the website on any device. We will alert you on our website of changes to this policy.

Your continued use of the website constitutes your agreement to all such changes.

Below, you can find out more about the cookies we use on our website, as well as information on how to turn off cookies, or change the cookie settings on your browser.

Strictly necessary cookies 

These cookies are essential in order to enable you to move around the website and use its features.

These cookies will:

  • Ensure that our website functions correctly.
  • Facilitate a product selection or track a sales order you have made.

These cookies will not:

  • Gather information that could be used for marketing.
  • Retarget advertising to you on other websites.

Analytic cookies

These cookies collect anonymous information about how visitors use our website to help us improve the way the website works.

These cookies will:

  • Provide statistics on how our website has been used.
  • Measure any errors on our website and support improvements and test new designs.

These cookies will not:

  • Gather information that could be used for marketing.
  • Retarget advertising to you on other websites.

Personalisation cookies

These cookies allow our website to remember certain choices you have made on the website so that when you subsequently return, we can provide you with your personalised settings.

These are also used to recommend content we think you will be interested in based on what you have looked at before.

These cookies will:

  • Remember your previous choices you have made on the website.
  • Remember if you have previously registered with our website.

These cookies will not:

  • Gather information that could be used for marketing.
  • Retarget advertising to you on other websites.

Third party cookies

Social sharing, video and other services we offer are run by other companies. These companies may drop cookies on your computer when you use them on our website or if you are already logged in to them.

If you do not wish to receive third-party cookies, please see the following section.

Managing cookie settings through your browser

Most web browsers automatically accept cookies but you can alter your browser settings to prevent automatic acceptance or you can manually delete your cookie history whenever you wish.

These links explain how you can control cookies via your browser – remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:



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